Our Practice

Centrally located in the heart of Brisbane City, Nick Sheptooha Dental Practice will take care of all your dentistry needs.

 

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(07) 3221 2306

At Nick Sheptooha Dental Practice our aim is to help you reclaim the look, feel, form and function of your smile so you can achieve total confidence.

Learn more about our practice…

 

Personalised Service

Our comprehensive and compassionate approach to dental care allows us to have a complete understanding of your needs so we can create superior results. You will receive the best possible treatment, performed to the highest standards and in total comfort.

At Nick Sheptooha Dental Practice you should always expect the following for each and every visit:

Pre-Appointment

From the moment you contact us, we will make sure that you feel welcomed and that your needs are a priority.

Your appointment will be scheduled at the soonest possible time that is convenient for you. If you have any specific needs, please mention them when making your appointment as we may need you to bring certain items to your consultation.

Arrival

You will be warmly greeted upon arrival by our friendly and attentive staff who will offer you a cold refreshment while you wait in our comfortable suite. If you are a first-time patient, you will be given a few standard patient forms to fill out. You will be made to feel welcome and relaxed before being shown into one of our treatment rooms.

Your Consultation

In the treatment room, one of our experienced dentists will undertake a comprehensive examination and provide a full explanation of your needs, possible treatments and the costs. They will discuss a collaborative plan based on your personal circumstances which may involve completing the treatment all at once or in phases.

Your Treatment

The first part of our Philosophy of Care is ‘Our Aim Is No Pain’ so you can be sure that all stages of your treatment will be completed in comfort. We can use various sedation dentistry techniques to ensure that you have an enjoyable, anxiety-free and virtually painless experience. At the end of your treatment, you will view the results and if further appointments are necessary we can schedule them for you.

Our unique difference is that we care about you, your dental needs and your dental desires, and keep all these aspects in mind when assessing your smile or recommending treatments to you. Our ultimate goal is to help all our patients achieve beautiful, healthy smiles and we recognise that to achieve this requires compassion and strict attention to detail.

 

 

Our Philosophy of Care

 

At Nick Sheptooha Dental Practice, we believe you should understand what to expect from us when you visit. Our Philosophy of Care is central to our practice and how we conduct business. Our ultimate goal is to help you understand not only what to expect at your first visit, but for all stages of your treatment.

This is what you should always expect from us:

 

Our Aim Is No Pain

Patient comfort is our number one priority. If you have fear or anxiety and this is preventing you from having ideal dental health, we want to change that. We can use a variety of sedation methods to ensure that you are comfortable and feel relaxed. We can also use sedation techniques if you are short on time and need to have several treatments within the one appointment.

Collaborative Care

At your consultation, we actually listen to you and your needs drive the process. We are the artists that provide the solutions. Together, we’ll make sure you are happy with the result – an ‘easy-on-the-eye’ smile that will enhance your image, personality and confidence.

Personalised Treatment

We know there is no ‘one size fits all’ solution so we give you a personalised treatment plan that is custom designed to provide the best results for you. If you need just a simple dental restoration or a more complex cosmetic treatment, you should always expect to receive first class service.

Exceeding Expectations

We want each and every one of our patients to leave us with their confidence sky high, their expectations exceeded and their dental health at the best it can be. You demand the best treatment and the best results and at Nick Sheptooha Dental Practice we deliver. Our unique approach compels us to understand your fundamental needs so you are heard and your end results superior.

At Nick Sheptooha Dental Practice we use all elements of our Philosophy of Care to provide every patient with high-quality treatments that are carried out to the highest standard.

 

Meet Dr Nick Sheptooha

Dr Nick Sheptooha is an Honours graduate from the University of Queensland, where he has been a clinical demonstrator for over 10 years.

Dr Sheptooha has trained and practiced both in England and the USA and draws from 30 years of experience in all facets of dentistry. He is a member of a number of dental associations and is past President of the prestigious Vardiman Dental Study Association.

Meet Dr Kristina Cain

Dr Kristina Cain completed her studies at the University of Queensland and has over 20 years experience as a dental practitioner.

She endeavours to help patients feel more at ease when having their necessary dental treatment and strongly believes that the prevention of dental and facial degeneration is the key to happy and healthy patients.

Formerly a trainer for the Australasian Academy of Dento-Facial Aesthetics (AADFA), Kristina is also a Dental Consultant on the Dental Advisory Panel for Experience to assist other dentists.

 

Meeting and Exceeding Your Expectations

This is what you will expect from our practice…

Our Aim Is No Pain

Treating anxious patients is one of our specialities at Nick Sheptooha Dental Practice. We use nitrous oxide (happy gas) which decreases pain sensitivity and gives the patient a pleasant level of sedation.

Comfort

When you visit our practice we invite you to sit back, relax and enjoy your visit. You can choose to watch a movie through our video glasses, listen to the latest selection of music, or feel free to bring in your own DVDs, music or iPod and headphones.

Personalised Service

We understand that every person is unique and therefore so is every mouth. With this in mind, your dentist will carefully and accurately draws up your treatment plan to best suit your individual needs.

Experienced Hands

Our team of experienced dental professionals have all attained the education and training that you would demand from the best dentists providing general and cosmetic treatments.

Interest-Free Finance

We provide interest-free financial payment plans and extended payment options*. With CareCredit we offer two types of patient finance plans which let you begin your treatment immediately – then pay for it over time.

 

 

Our Team

Noreen

Practice Manager

Noreen is our exceptional Practice Manager. With many and varied years of experience in the dental industry, Noreen is a true professional in every sense of the word. She believes in delivering excellent customer service, supporting her team and keeping up to date with both professional and personal development. Her interests include spending quality time with her family and friends, health and fitness and supporting her favourite NRL team, the Brisbane Broncos.

Matthew

Matthew currently leads our social media development and is also studying Bachelor of Film and Screen Media at Griffith University. He has been assisting the team within the practice over a number of years and brings a modern, creative flare and warmth to our interactions with our patients and colleagues . He enjoys watching the latest new releases in the film industry, spending time with friends and photography.

Jayne

Jayne hails from rural Victoria but nowadays calls Queensland home after moving here with her fiancé, Tim and “fur-baby”, Deejay. Jayne is experienced in all aspects of general dentistry and has also worked with specialists in the Endodontics field. She is a cheerful, easy going and dedicated assistant who enjoys travelling to explore new places. She is furthering her skills in collagen induction therapy at Refresh Dental Spa, applying Dermastamp micro-needling technology. Her soothing, skilful touch is proving very popular!

Amy

Amy has over 12 years’ experience in the dental industry and brings a sense of passion and sensitivity to Refresh. In 2012, Amy moved to Australia all the way from Brighton, U.K. to marry one of our local Aussie lads. She has gained much experience in the fields of orthodontics and general dentistry, focusing on aesthetics and excellent patient care. 

Angela

Angela has been in the practice for many years ensuring the highest quality of sterilisation according to accreditation standards whilst also servicing our clients on reception. Having also worked in the banking industry, Ange is very particular and is a delight to have on the team! She has two teenage boys and the best ideas for Gluten and dairy-free recipes!

Kurstee

Kurstee is one of our valued senior dental assistants. She has also been a flight attendant for Emirates for six years and has excellent customer service skills. She is very vibrant and lovely to chat with. Kurstee also enjoys playing tennis and netball and meeting new people.

Eva

Another one of our delightful dental assistants who will look after you with maximum efficiency. She is a highly valued member of our team and always has a lovely disposition to ensure the practice and our patients feel safe and secure.

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at Nick Sheptooha Dental